Kanban

p006 Kanban enables you to achieve context-specific process optimization with minimal resistance to change while maintaining a sustainable pace for the workers involved. p017 "We've come to recognize that Kanban is giving permission in the market to create tailored process optimized to a specific context." (Each team uses Kanban tools how they fit.) p021 "Asking people to change their behaviour creates fear and lowers self-esteem, as it communicates that existing skills are clearly not longer valued." (Resistance to change.) Using positional power (Team Lean/Manager) as change catalyst leads to greater resistance and possible failure. p024 Development tools like Software Product Lines / Software Factories reduce defects. p027 Longer average lead times result from greater amounts of work-in-progress. Shorter iterations and less WIP increase Quality. p029 "craftsmanship snobbery"; "Trust = social capital"; "Trust is event driven and small, frequent gestures or events enhance trust more than larger gestures made only occasionally." p032 "Maturity: build high quality code, then reduce work in progress" p039 Why is estimation done, and who is doing it? p040 State chart